CONTACT

Reach Us Anytime

Reach Us Anytime

Have questions or need help? We’re here for you

Have questions or need help? We’re here for you

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Facing technical challenges or product concerns? We’re here to assist

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Facing technical challenges or product concerns? We’re here to assist

We’d love to help! Let us know how

We’d love to help! Let us know how

FAQ'S

Frequently Asked Questions

Find quick answers to the most common support questions

Still Have Questions?

Still have questions? Feel free to get in touch with us today!

How does Nexini work?

Nexini is a Bluetooth beacon, not a paired accessory. It broadcasts it's identifier that your phone passively monitors in the background. There’s no active Bluetooth pairing, no constant connection, and no manual reconnecting. Once Nexini is set up, it quietly stays out of your way.

How do I set up Nexini for the first time?

Setup is simple and takes under a minute: 1. Open the Nexini app 2. Scan for nearby Nexini beacons 3. Add yours once - that’s it After this one-time setup, Nexini works automatically in the background. No pairing. No NFC. No repeated scans.

When will I get an alert?

You’ll be alerted when you start moving away from an item beyond a safe distance. Nexini is designed to avoid false alarms - it won’t buzz if you just put something down next to you. Alerts happen when it matters, like when you’re leaving a place without your item.

What items can I use Nexini with?

Nexini is designed for items you carry every day, such as: • Glasses • Wallets or purses • Keys • Camera gear • Small medical or personal items Because it’s ultra-small and lightweight, it fits where most trackers can’t.

Does Nexini track my location or share my data?

No. Nexini does not use GPS, cellular networks, or crowd-sourced tracking. The Nexini app does not collect or store your location, and nothing is sent to Nexini servers. Your phone locally monitors the beacon signal - that’s it. Privacy is built in by design.

FAQ'S

Frequently Asked Questions

Find quick answers to the most common support questions

Still Have Questions?

Still have questions? Feel free to get in touch with us today!

How does Nexini work?

How do I set up Nexini for the first time?

When will I get an alert?

What items can I use Nexini with?

Does Nexini track my location or share my data?

FAQ'S

Frequently Asked Questions

Find quick answers to the most common support questions

Still Have Questions?

Still have questions? Feel free to get in touch with us today!

How does Nexini work?

Nexini is a Bluetooth beacon, not a paired accessory. It broadcasts it's identifier that your phone passively monitors in the background. There’s no active Bluetooth pairing, no constant connection, and no manual reconnecting. Once Nexini is set up, it quietly stays out of your way.

How do I set up Nexini for the first time?

Setup is simple and takes under a minute: 1. Open the Nexini app 2. Scan for nearby Nexini beacons 3. Add yours once - that’s it After this one-time setup, Nexini works automatically in the background. No pairing. No NFC. No repeated scans.

When will I get an alert?

You’ll be alerted when you start moving away from an item beyond a safe distance. Nexini is designed to avoid false alarms - it won’t buzz if you just put something down next to you. Alerts happen when it matters, like when you’re leaving a place without your item.

What items can I use Nexini with?

Nexini is designed for items you carry every day, such as: • Glasses • Wallets or purses • Keys • Camera gear • Small medical or personal items Because it’s ultra-small and lightweight, it fits where most trackers can’t.

Does Nexini track my location or share my data?

No. Nexini does not use GPS, cellular networks, or crowd-sourced tracking. The Nexini app does not collect or store your location, and nothing is sent to Nexini servers. Your phone locally monitors the beacon signal - that’s it. Privacy is built in by design.

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